Nicaragua wants to lure tourists
Miami Herald – Nov. 17th, 2005
The country has launched a campaign to help American tourists
forget about the country's war-torn past.
BY DOUGLAS HANKS III
dhanks@herald.com
Fifteen
years after the Contras stopped battling the Sandinistas, Nicaragua
still finds itself fighting that notorious war. Not on the ground, but
in the minds of U.S. travelers who continue to fear the lush, rustic
country just north of Costa Rica.
''The image of Nicaragua is either
negative or nonexistent,'' lamented María Rivas, a former marketing
executive for Coca-Cola and Nestlé who now serves as Nicaragua's
minister of tourism. ''It's not an easy job.''
But with the help of a Coral Gables
firm and more tax dollars to fund promotions, Nicaragua hopes to erase
its lingering war-torn reputation. It has a new slogan, '' A Country
With Heart,'' to offer distance from the camouflaged Marxists and
U.S.-backed rebels that Americans saw on their television screens
throughout the 1980s.
On a recent trip to New York, Rivas'
staff handed travel writers crime statistics that put Nicaragua second
only to Canada among the safest countries in the Western Hemisphere.
Instead of Cold War history, Nicaragua has made its colonial past a big
part of its new marketing campaign, which emphasizes 16th-century
Spanish architecture.
Even Bianca Jagger may get into the
act. The ex-Rolling Stone spouse is one of several famous Nicaraguans --
including ''Bond girl'' Barbara Carrera and former Baltimore Oriole
Dennis Martinez -- the country hopes will remind Americans that
Nicaragua isn't such a strange land.
''It creates a sense of familiarity
among Americans with the people of Nicaragua,'' said Beth Nelson, a
partner at PPR Communications, the Coral Gables firm Nicaragua hired to
run its tourism campaign. ''Our whole focus is on educating Americans
about the country and about the people.''
Nicaragua's emotional appeal to
travelers as a place with heart in some ways mirrors the campaign El
Salvador waged earlier this decade to woo foreign investors. Even though
that country's civil war ended in 1992, it weighed on the minds of U.S.
business executives.
''All the research seemed to point out
that people had a high awareness of the country, but for the wrong
reasons,'' said Rissig Licha, Fleishman Hillard executive who ran the El
Salvador account for the firm's Coral Gables office. So Fleishman
Hillard pushed a new slogan that focused on the country's reputation for
diligence: ''El Salvador Works.''
''Notwithstanding the war,'' Licha
said, ''people gave the Salvadoreans credit for being hard workers.''
But aside from its Cold War notoriety,
Nicaragua faces other challenges in the increasingly competitive Latin
American travel market. The country boasts expansive rain forest
canopies, but Costa Rica already dominates the so-called ''ecotourism''
niche for Central America. Nicaraguans tout their coffee and beef, but
Colombia and Argentina get most of the attention on those fronts.
So Nicaragua has assembled a grab bag
of other attractions to lure visitors: The rare chance to see fresh
water sharks where a briny river meets Lake Nicaragua. Orchids growing
near the Nicaraguan volcanoes that are part of the famous Pacific ''Ring
of Fire.'' Mark Twain's trek across the country in 1866 -- a journey
made popular during the California Gold Rush, when Nicaragua was seen as
the safest trans-continental route available.
And for a country known for sub-par
hotels and rough roads, the campaign touts Nicaragua as an unspoiled
destination.
After coffee and beef prices took a
dive in the 1990s, Nicaragua began relying on tourism as the country's
No. 1 industry.
Travel to Nicaragua has climbed in
recent years, according to official figures, from about 500,000 in 2002
to about 600,000 last year. Tourism officials and travel executives
alike describe Nicaragua as still facing an uphill battle convincing
Americans to vacation there.
''We do a lot of Costa Rica -- I mean
a lot of Costa Rica,'' said Sylvia Berman, president of Post
Haste Travel in Hollywood. But it's been three years since the travel
agency sent someone to Nicaragua.
Annie Berk, vice president of Ladatco
Tours in Miami, said Nicaragua's image problems stretch back even
farther than the 1981-90 civil war, which ended in the country holding
free elections.
''Prior to the problems in Central
America -- when times were green and peaceful and all that stuff, back
in the early 70s, Nicaragua was always a poor stepchild,'' Berk said.
''They were never on the tourist map, as Mexico was or as Guatemala was
in those days.''
Now, Berk sees Nicaragua as an
''upstart'' destination still suffering from sub-par infrastructure but
also making a slow recovery from past image problems.
''It's still perceived as war-torn,''
Berk said. But ''if everything stays quiet, there's only one place it
can go: up.''
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